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Privacy Policy

This privacy policy explains how Girl Behind The Lens collects, uses, stores, and protects your personal information when you interact with our website, services, and communications. By using this website or our services, you agree to the terms of this policy.

We may update this policy from time to time to reflect changes in the law, our practices, or how we provide our photography services. Please check this page periodically for updates.

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Personal Information We May Collect

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When you interact with Girl Behind The Lens, we may collect and process the following personal information:

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  • Contact information: name, email address, phone number, postal address.

  • Client details: information related to bookings, photography sessions, events, or purchased products/services.

  • Communications: records of your enquiries via email, contact forms, phone calls, or social media messages.

  • Marketing information: history of email newsletter engagement, social media interactions, and preferences to help tailor offers and communications.

  • Payment information: for invoices, deposits, and bookings (processed securely via third-party payment providers; we do not store full card details).

  • Image data: photographs or digital files provided to us, including images submitted for editing or delivery.

We may receive some of this information from third parties if you are referred to us or interact with our advertising or social media platforms.

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How We Use Your Data

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We use your personal data to:

  1. Provide photography services: manage bookings, schedule sessions, communicate details, deliver images, and handle payments.

  2. Manage our business: accounting, auditing, and operational purposes.

  3. Improve our services: develop new photography products, services, or packages, and tailor content to clients.

  4. Marketing communications: send newsletters, offers, or updates about our services and events, where you have opted in.

  5. Legal compliance: comply with applicable laws and regulations.

We will only process your data where there is a lawful basis, such as fulfilling a contract, legitimate business interests, legal obligations, or your consent.

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Legal Grounds for Processing

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We rely on the following legal grounds under UK GDPR:

  • Contractual necessity: to provide our photography services and manage bookings.

  • Legitimate interests: for operational management, marketing communications, and business improvement.

  • Legal obligations: to comply with laws and regulations.

  • Consent: where you have opted in for marketing communications.

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Sharing Your Data

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We may share your information with:

  • Service providers: payment processors, CRM providers, email marketing platforms, or cloud storage services, to deliver our services efficiently.

  • Legal authorities: where required by law (e.g., HMRC or regulatory bodies).

  • Referrals or partners: only where necessary to provide services (for example, second shooters, retouchers, or printing labs).

We do not sell or rent your personal information to third parties.

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Storing Your Data

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We store your information securely using a combination of:

  • Encrypted cloud storage and CRM systems

  • Secure email and communication platforms

  • Internal hard drives, with limited access

We retain personal data for as long as necessary to fulfil our services, meet legal obligations, or protect against claims.

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Your Rights

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Under UK GDPR, you have the following rights:

  • Access: request a copy of personal data we hold about you.

  • Correction: request inaccurate or incomplete data be updated.

  • Erasure: request your data be deleted (“right to be forgotten”), where applicable.

  • Restriction: request processing of your data be limited in certain circumstances.

  • Objection: object to processing for marketing purposes.

  • Data portability: request your personal data in a portable format.

  • Automated decisions: request information about any automated decision-making processes that affect you.

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You can exercise these rights by contacting us:

Email: amy@girlbehindthelens.co.uk
Address: Exmouth, Devon.

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If you have concerns about how your data is processed, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk

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Providing Information

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Certain personal information is required to deliver our services (e.g., for bookings or image delivery). Where information is optional, we will make this clear. You may update your details at any time by contacting us via email. Marketing communications may be stopped at any time by unsubscribing through provided links or contacting us directly.

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Email Communications & Marketing

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If you subscribe to our newsletter or email updates, your data will be used to send relevant updates, offers, or content.

All email communications comply with UK privacy and anti-spam laws. We may track engagement (opens, clicks) to improve our content and services. You may unsubscribe at any time using the instructions in each email.

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Social Media & External Links

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We may link to or interact with social media platforms.

We do not collect personal information beyond what you provide through those platforms.

 

By interacting with social media content, you acknowledge that platforms may track your

engagement according to their privacy policies.

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We also link to external websites for reference or inspiration; we are not responsible for the content

or privacy practices of those sites.

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This policy ensures Girl Behind The Lens handles your personal information safely and transparently

while providing professional photography services.

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